Blood Test Results Issues

Posted on:

Blood Test Results Issues

We would like to update you all on recent problems with blood results reaching the practice. GWH have recently updated their pathology system and this has caused delays in results being sent to us. In addition, we are getting up to 7 copies of some results which are clogging up our systems. Some results are coming through with errors preventing us from processing them so that patients cannot see them on the NHS App.

KAMP have been assured by GWH that they are working through the issues that have been caused. KAMP are doing everything we can to minimise the impact for patients until GWHS solve the issues. We would ask patients to bear with us and to contact their specialists at the hospital for any tests requested by them. Please contact PALS at the hospital with any further concerns.

https://www.gwh.nhs.uk/wards-and-services/patient-advice-and-liaison-service-pals