We aim to give everyone the same level of access to the high-quality care we provide at KAMP.
We can provide a wide range of help such as wheelchairs, interpreters, chaperones, longer appointments, noise cancelling headphones and prompt cards to name but a few. If you have access needs, please let us know and we will do our utmost to help.
Easy Access
KAMP strives to ensure that our services are easy to access for all – we have car parking spaces close to both surgeries for frail patients or those with disabilities, accessible rooms and wheelchairs for use whilst visiting the surgery. Home visits are available for people who are registered as housebound and unable to get to the surgery. If you have concerns or issues with access to our services, please do not hesitate to let us know, we will do our best to make your experience at KAMP as easy as possible.
Communication Needs
Please let us know if we can do anything to help you with your consultation. We offer:
- a translating service for people for whom English is not their first language
- a translating service for people who sign due to loss of hearing
- stress balls and fidget toys
- noise-reducing headphones and earplugs
- flashcards to help explain emotions
- light-reducing glasses
Interpreter Services
KAMP can provide an interpreter for any language, including British Sign Language to accompany you to your appointment. Please let the Patient Navigators know if you require this service when you book your appointment.
We can also supply immediate interpreter services by video link should you find you need help understanding our staff during a consultation, for example for same day urgent appointments.