Repeat Medication – Operational Update – Covid-19

Due to the increased workload relating to Coronavirus, we are currently experiencing some challenges in having your repeat medication ready within the normal 48 hours. Our dispensers are working very hard as a team and getting through the large quantity of requests we are receiving.

During these challenging times we are taking a couple of steps to ensure we can maintain an efficient service:

  • Instead of the usual 48 hours, we would ask that you allow 4 working days before collecting your medication.
  • Our Dispensary will operate reduced opening times. From Monday 23rd March our counter will only be open between 09:00 – 13:00 and 14:00 – 18:00. This reduced opening will allow our teams to keep up with the demand we are currently experiencing, ensuring that all patients continue to receive the medication that they need.

Thank you for your understanding.