Kennet and Avon Medical Partnership - Marlborough

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Tel: 01672 512187

Tel: 01672 569990

Marlborough
George Lane,
Marlborough, Wiltshire
SN8 4BY

Pewsey
High Street
Pewsey, Wiltshire
SN9 5AQ

Marlborough is currently CLOSED.

Pewsey is currently CLOSED.

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Practice Information

KAMP Patient Participation Group (PPG) Survey 2019
The PPG is undertaking a survey of our patients with the hope of identifying what is and what is not working for you at the Kennet and Avon Medical Partnership. ................................................................................ The PPG intend to feedback the information to the practice to help them provide the best possible service to patients. Papers copies are available at both our sites, or you can complete the survey online: www.surveymonkey.co.uk ............................................................................. Reports of our previous surveys can be found below:
Latest News
Flu Vaccination 2019
New Messaging Service
We have been provided with a new patient messaging service called MJOG. Find out more here.
Latest News
New Messaging Service
Latest News
Dispensing Assistant Vacancy
Latest News
Part-Time Medical Secretary / Clinical Support Administrator Vacancy
Latest News
Healthcare Assistant Vacancy
Hayfever Advice
How to manage your Hayfever effectively this year.
Latest News
Carer's Week: 10-16th June 2019
Latest News
Afternoon Tea & "Get Online" Event
Latest News
Platinum Award from Wiltshire Investors in Carers GP Accreditation Scheme
Latest News
Quality Assurance Team Leader Vacancy
New Patients
We make it easy to register you and your family.
Latest News
The Kennet and Avon Medical Partnership Patient Participation Group (PPG) Survey 2018
Latest News
Improved Access
Latest News
Telephone Calls To The Practice Are Now Recorded

View all news

Friends & Family Test

FootFall © Silicon Practice 2019

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Digital Practice is a service that has been designed to make it easy for patients of this Practice to:

Get answers to their questions
Quickly access the right help and advice for their needs.

By using Digital Practice you will be able to:

Make online requests to your GP Practice such as:

Appointments	Questions	Prescriptions	Test Results
Appointment requests	Ask the doctor a question	Repeat Prescription requests	Request test results
Cancellation	Ask the Practice a question	Help with medications

Submit self-monitoring health reviews
(if requested by the doctor or nurse):

Asthma	Diabetes	Epilepsy	Smoking
Mental health	Alcohol	Blood pressure	Contraception blood pressure

Find the forms that you need:

New Patient Registration

Change of details

Sick Notes

Register for online services

Give feedback to the Practice:

Feedback to the Practice

Friends and Family Test (FFT)

Get advice on common conditions:

Find Information about the services offered by your GP Practice such a travel services.
Find information about health services and health support groups in your area.
Get help from NHS Choices regarding your condition together with advice on what to do next.

How do I make a request to my Practice?

To make a request to your Practice select the service that you require.
You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.
The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response. This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

See our Privacy Policy for more information.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified.

We use Google Analytics software to track:

The pages you visit
How long you use the site
How you got to the site and what links you clicked on.

We haven’t give Google permission to share this data with anyone else.

How Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date. The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this sytem.

Suggestions for improvement of the Digital Practice

We are always looking for ways to improve this service and would welcome your suggestions. Please send your comments to suggestions@siliconpractice.co.uk

Links to external sites

Digital Practice links to external organisations when that service is essential for helping a patient complete a task or when helping patients find a service.

Online Requests

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Patient Access – Online Services

Health Reviews and Assessments

Contacting the Practice

Requests

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Track a Referral

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Synchronisation

Prescription Synchronisation